Terms and Conditions

Last Updated: July 10, 2025

Welcome to Ostefrin. By using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms and conditions that may apply. If you do not agree with any part of these terms, you must not use our website.

2. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes your acceptance of the updated terms.

3. Products and Orders

3.1 Product Information

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, colors, or other content are entirely accurate, complete, or error-free. If a product does not match the description, your sole remedy is to return it in accordance with our return policy.

3.2 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability issues
• Errors in product descriptions or pricing
• Suspected fraudulent activity
• Inability to verify payment information

3.3 Pricing

All prices are listed in the currency specified on our website. Prices are subject to change without prior notice. Promotional offers and discounts are limited to the specified time periods and may not be combined with other offers.

4. User Accounts

You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Payment and Billing

We accept the payment methods indicated on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided. You agree to pay all charges incurred under your account, including any applicable taxes and shipping fees.

6. Shipping and Delivery

We aim to process and ship orders promptly. Estimated delivery times are provided for informational purposes and are not guaranteed. We are not responsible for delays caused by shipping carriers or unforeseen circumstances beyond our control.

7. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information on returns, exchanges, and refunds.

8. Intellectual Property

All content on our website, including text, images, graphics, logos, and software, is the property of Ostefrin or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written permission.

9. User Conduct

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website. Prohibited activities include, but are not limited to:

• Uploading or transmitting malicious code, viruses, or harmful content
• Attempting to gain unauthorized access to our systems
• Engaging in fraudulent or deceptive activities
• Interfering with the normal functioning of the website

10. Limitation of Liability

To the fullest extent permitted by law, Ostefrin and its affiliates, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

• The use or inability to use our website
• Any errors or omissions in content
• Unauthorized access to or alteration of your information
• Any conduct or content of third parties on our website

11. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

12. Indemnification

You agree to indemnify and hold Ostefrin harmless from any claims, losses, liabilities, damages, costs, or expenses arising out of or related to your use of our website, your violation of these Terms and Conditions, or your violation of any rights of third parties.

13. Termination

We reserve the right to terminate or suspend your access to our website and services at our sole discretion, without notice, for any reason, including but not limited to violation of these Terms and Conditions.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland, United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Scotland.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Back to Home